困难：虽想积极展开交谈，无奈没有聊天的话题。
方法和对策：看当天的新闻，了解当地的生活情况。
实践范例：
Is there anything new?
The New York Times this morning says...
2.事件：在会议中，必须发表有关新产品的介绍演讲。
困难：虽然事先拟了草稿，但在会议进行中，没有把握能讲的和草稿一样流畅。
方法和对策：把资料的要点前后连贯地写在纸上。每个项目要条理分明，这样别人才能听得懂。
实践范例：
Let me begin with...
I have three major points to discuss with you.
Are there any questions?
Thank you very much (for your attention).
3.事件：到机场去迎接客户。
困难：由于是第一天见面，不知道开始要说什么话。
方法和对策：深呼吸一下，然后以简单的寒暄和对方打招呼。记得要面带微笑。
实践范例：
Hello, Mr. C!
I suspect you're tired after a long flight.
Did you have a comfortable flight?
注意细节，做一个好上司
Part of the daily routine of most executives is to spend a period of time with his or her assistant, going over projects, dictating letters, discussing appointments to be made etc. It is easy to forget the niceties of human relations that make these meetings more pleasant when they occur daily, but shouting, "Jane! Come in here!" or running through the litany of things to do without a smile is inexcusable.
大多数业务经理大部分日常业务都花在与他或她的助理研究项目，口述信函，商讨会谈时间等事务上。每天进行这样的会晤很容易忽略了相互间的和睦气氛。 直呼“Jane，你过来！”或面无表情地吩咐工作是无法让人接受的。
At a meeting of project managers, saying "Susan, the Kraus project needs some attention...do you think you could fit it into your schedule within the next two days? shows acknowledgment that Susan has a schedule and again makes a request out of your order.
当开项目经理会时，您说：“Susan, 克劳斯的计划需要予以注意，您能否两天内将它列入你的计划中？”这样一方面表示了解Susan有了一个计划，同时在提出要求时，避免了命令的口吻。
By making these requests " you" rather than "I" statements or questions, you are implying that Jane or Susan have a participatory place in the process. If you said, " I want you to come in here..." " I want you to work on the Kraus project." The tone of your request would be very different.
提出这类请求时，使用“您”，而不用“我”的方式陈述或提问可暗示Jane或Susan参与了本项目。如果只说“我想让您过来一下……”“我想让您准备克劳斯的计划。” 您的要求听起来就显得极为地不同！
欢迎新同事 对新同事致辞
I am Peter, Sales manager of the company.
First of all, I would like to take this opportunity to welcome you to our company.
As you are aware that our company is the one of the leading companies. I know you will be proud of you being a member of our company.It is always my great concern to keep the business going. We can never rest on our laurels. We need to set new goals for ourselves all the time. As you are equipped with new knowledge, new thoughts and new insights, make full use of them while they are still fresh in your minds.
Work hard, not only for our company but also for yourself, that's the only way for you and our company keep growing.
Again I would like to welcome you and from today on, let's strive for development.
我是本公司的销售部经理彼特。
首先借此机会，我衷心感谢各位能够选择并加入我公司。
如诸位所知，我公司是著名的公司之一，我认为你会为成为我公司的一员感到骄傲。发展公司的业务一直是我关注的中心问题。我们不能依赖旧有的成绩。我们需要不断创新。你们具有新的知识、新的观念以及新的见解。请趁它们还没有过时善加利用。
请一定努力工作，不仅为了公司也为你自己，这是你自己和我们公司发展壮大的唯一出路。
再次欢迎你们的加盟，从今天开始让我们一同为发展而奋斗
常用英语口语I'm an office worker 1
1. I'm an office worker.
我是上班族。
2.I work for the government.
我在政府机关做事。
3.I'm happy to meet you.
很高兴见到你。
4.I like your sense of humor.
我喜欢你的幽默感。
5.I'm glad to see you again.
很高兴再次见到你。
6.I'll call you.
我会打电话给你。
7.I feel like sleeping/taking a walk.
我想睡/散步。
8.I want something to eat.
我想吃点东西。
9.I need your help.
我需要你的帮助。
10.I would like to talk to you for a minute.
我想和你谈一下。
11.I have a lot of problems.
我有很多问题。
12.I hope our dreams come true.
我希望我们的梦想成真。
13.I'm looking forward to seeing you.
我期望见到你。
14.I'm supposed to go on a diet/get a raise.
我应该节食/涨工资。
15.I heard that you're getting married. Congratulations.
听说你要结婚了，恭喜！
16.I see what you mean.
我了解你的意思。
17.I can't do this.
我不能这么做。
18.Let me explain why I was late.
让我解释迟到的理由。